Privacy Policy

Last Updated: May 14, 2026

1. Information We Collect

FastSendMe collects information you provide directly to us when you create an account, initiate an SMS communication via our service, or communicate with us. This includes your email address, billing information, and phone number.

2. SMS Opt-In and Communication Data

To comply with Twilio A2P 10DLC regulations and protect your privacy, any phone numbers collected for SMS communication or opt-in consent will be kept strictly confidential.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and send related information.
• Send technical notices, updates, and security alerts.
• Facilitate the secure transmission of messages between you and the incarcerated individual.

4. Information Sharing

We do not sell, rent, or trade your personal information. We only share information as necessary to provide the service (e.g., payment processing via Stripe, SMS routing via Twilio) or to comply with legal obligations and security regulations.

5. Opt-Out Rights

You have the right to opt-out of our communication services at any time. To immediately halt all SMS messaging and revoke consent, simply reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message you receive. You will receive one final message confirming your opt-out. For assistance, reply HELP.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@fastsendme.com.